A hotel that has been selected as one of the top 250 popular
hot spring inns and hotels more than five times

COPYRIGHT・PRIVACY POLICY

Handling of personal information

Privacy Policy

Kanko Keizai Shimbunsha Co., Ltd. (hereinafter referred to as "our company") will comply with the Personal Information Protection Act and other related laws and guidelines, and will thoroughly educate and instruct employees to handle personal information appropriately in accordance with the spirit of these laws. In addition, we will promptly respond to complaints and inquiries regarding the handling of personal information, and will review and improve our appropriate measures regarding the handling and safety management of personal information as appropriate. However, personal information obtained for the purpose of reporting will be exempt from application in accordance with the provisions of the law and will be protected appropriately. Our company promises to respect the privacy of our customers, and will handle such information with great care and manage it appropriately in accordance with the following "Personal Information Protection Policy."

Tomoko Tsumita, President and CEO, Tourism Economics Newspaper Co., Ltd.

1. Personal Information Protection Policy

1. Collection, use and provision of personal information

Considering that we hold personal information in the course of our business activities, we have established a management system for protecting personal information appropriate to each business, and will handle the collection, use, and provision of personal information appropriately in accordance with prescribed regulations.

2. Implementation of safety measures

In order to ensure the accuracy and safety of personal information, we will implement measures such as managing access to personal information, restricting the taking of personal information outside the company, and preventing unauthorized access from outside in accordance with various regulations regarding information security, and will strive to prevent and correct the loss, destruction, falsification, leakage, etc. of personal information.

3. Compliance with Laws and Regulations

We will comply with the laws and regulations and other standards that apply to the protection of personal information when handling personal information. Furthermore, we will create and comply with various regulations related to the handling of personal information that conform to these laws and regulations and other standards.

4. Formulation of rules concerning the handling of personal information and continuous improvement

We will ensure that all executives, full-time employees and other personnel involved in the handling of personal information are aware of the importance of protecting personal information, and will formulate and steadily implement various regulations for the appropriate use and protection of personal information. Furthermore, we will maintain and continually improve these regulations.

5. Respect for the rights of individuals regarding their personal information

When you request the disclosure, correction or deletion of your personal information, or the refusal to use or provide it to us, we will respect your rights regarding your personal information and respond in good faith.

2. Purpose of Use

In accordance with the request to disclose the purpose of use of personal information as stipulated in the Personal Information Protection Act, we will disclose the purpose of use of personal information as follows. Except as otherwise provided for in the Personal Information Protection Act, we will not use personal information for any purpose other than the disclosed purpose.

  • ・To verify the identity of customers, etc.
  • ・To respond to opinions and inquiries from customers, etc.
  • ・To provide prizes, rewards, or products related to campaign lotteries in which customers etc. participated
  • ・To analyze information such as your browsing history and to deliver advertisements, contact you, and provide information regarding services that match your hobbies and preferences.
  • ・To analyze the customer's email opening status, service usage history, registration information, etc., in order to resolve service operation problems, prevent fraudulent use of our services, and ensure safety
  • ・To share information between our services related to your application
  • ・To analyze the usage status and satisfaction of our services, and to consider improving those services and providing new services
  • ・To make and confirm billing and payments related to our services
  • - To simplify the input of information required when registering as a user for our services
  • ・To support customers or third parties regarding services provided to customers by third parties in relation to our business
  • ・To carry out procedures necessary for the performance of business entrusted to us by the client
3. How we collect information

We collect personal information of our customers, etc. through the following methods, etc.

  • - Method in which the Customers themselves directly input the information on our service
  • - When you provide the information to us by email, post, in writing, or by telephone, etc.
  • ・Method of mechanically collecting information when you use or browse our services
  • ・When provided in connection with the acceptance of business operations from a client
  • - Other cases where the information is obtained lawfully, such as when it is provided by a third party with the consent of the Customers, etc. If the Customers use social login (login using Facebook, LINE, etc.), the Customers, etc.'s personal information will be collected as follows:
  • ・Method of collecting your registration information from Facebook (your name, email address, Facebook ID, address, and other information registered on Facebook) when you enter your Facebook ID and password
4. Joint Use of Personal Data

Personal data held by our company may be shared among our group companies as set out below.

5. Entrustment of personal data handling

In order to provide better services to our customers, etc., we outsource some of our business operations. We may entrust personal data to these outsourcing companies. In such cases, we select outsourcing companies that are deemed to handle personal data appropriately, and we will determine in contracts and other agreements the matters necessary to prevent leakage of personal data of customers, etc., by properly managing the personal data and maintaining confidentiality, and ensure that the data is managed appropriately.

6. Procedures for requesting disclosure, etc.

Regarding the personal data held by our company or records of third-party provision, we will respond to requests for notification of the purpose of use, disclosure, correction, addition or deletion of contents, suspension of use (including suspension of direct mail delivery), deletion, and suspension of provision to third parties only when requested by the customer, etc., the representative authorized by the customer, or the legal representative of the customer. (The personal information of the customer, etc. received by our company in response to a request for notification of the purpose of use of the held personal data or records of third-party provision, disclosure, correction, addition or deletion of contents, suspension of use, deletion, and suspension of provision to third parties will be used for the purpose of notification of the purpose of use of the held personal data or records of third-party provision, disclosure, correction, addition or deletion of contents, suspension of use, deletion, and suspension of provision to third parties.) Please contact us by mail or via the contact information below, clearly indicating the name of the customer, the representative authorized by the customer, or the legal representative of the customer who requests notification of the purpose of use, disclosure, correction, addition or deletion of contents, suspension of use, deletion, and suspension of provision to third parties. We will provide you with information on the procedures, etc. If you would prefer electronic procedures, please let us know at that time. As a general rule, we will comply with your request. If we are unable to confirm that the requester is the person in question, an agent authorized by the person in question, or a legal representative of the person in question, we may not be able to comply with the request.

7. Contact Information (Contact point for inquiries regarding personal information)

Tourism Economics Newspaper Co., Ltd. Personal Information Handling Desk

〒110-0008 2-7-17 Imon Ikenohata Building, Taito-ku, Tokyo
TEL:03-3827-9800
FAX:03-3827-9730
Email:

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